Terms of Service

Northic Media

Last Updated: July 12, 2026

These Terms of Service (“Terms”) govern the use of services provided by Northic Media, a trade name (DBA/operating as) of Paramjit Holdings Inc. (“Northic Media,” “we,” “us,” or “our”), based in Ottawa, Ontario, Canada.

By engaging Northic Media’s services, signing a proposal, invoice, or agreement with us, or otherwise instructing us to begin work, you (“Client,” “you”) agree to be bound by these Terms.

1. Who We Are

Northic Media is a trade name under which Paramjit Holdings Inc. operates its digital marketing services. All contracts, invoices, and agreements entered into under the name “Northic Media” are legally entered into with Paramjit Holdings Inc.

2. Services

Northic Media provides all types of digital marketing services, including but not limited to local SEO, AI search visibility optimization, and related digital marketing support, as outlined in the specific proposal, quote, or agreement provided to the Client (“Scope of Work”). The exact deliverables, timelines, and commitments are those mutually agreed upon in writing (via proposal, email confirmation, or signed agreement) for each Client engagement.

3. Fees and Payment

  • Fees are as set out in the agreed proposal or invoice for the Client’s specific engagement.
  • Invoices are due within the payment terms specified at the time of agreement (e.g., due on receipt, net 3 days, etc., as applicable to the specific Client arrangement).
  • Continued good standing on payments is a condition of certain benefits described in Section 5 (Money-Back Guarantee).
  • Northic Media reserves the right to pause or terminate services for accounts with significant or repeated payment delays.

4. Term and Termination

  • Engagements continue on the basis agreed in the Scope of Work (e.g., month-to-month, fixed term, or ongoing retainer) until terminated by either party in accordance with the notice terms specified in that agreement.
  • Northic Media reserves the right to terminate services immediately in cases of non-payment, abusive conduct, or breach of these Terms.
  • Termination does not entitle the Client to a refund of fees already paid, except as expressly stated in Section 5 below.

5. Money-Back Guarantee

Northic Media offers a money-back guarantee only for the specific deliverables and commitments mutually agreed upon in writing with the Client for their engagement. This guarantee is not automatic and applies only when all of the following conditions are met:

  1. Continuous engagement: The Client has worked with Northic Media continuously for a minimum of six (6) consecutive calendar months, without any break, pause, or lapse in the engagement.
  2. Payment good standing: The Client has never delayed payment of any agency fee by more than three (3) business days from the due date, at any point since the engagement began.

If both conditions above are met and the mutually agreed commitments for that engagement were not fulfilled, the Client may be eligible for the money-back guarantee as specifically defined in their agreement. Northic Media will assess eligibility on a case-by-case basis against the original agreed Scope of Work.

Failure to meet either condition above voids eligibility for the money-back guarantee entirely.

By requesting the money-back guarantee, the Client agrees to and accepts the terms outlined in Section 9 — Intellectual Property, including the reversal of activities described therein. The Client must also provide Northic Media with a minimum of twenty (20) business days to process the money-back guarantee request, including any associated reversal of activities under Section 9, from the date the request is submitted and eligibility is confirmed.

6. Refund Policy

Except as expressly provided under the Money-Back Guarantee in Section 5, all fees paid to Northic Media are non-refundable. This includes, without limitation, setup fees, monthly retainers, ad spend management fees, and any other charges, regardless of the reason for cancellation or dissatisfaction with results.

7. Client Responsibilities

The Client agrees to:

  • Provide timely access to necessary accounts, assets, and information required for Northic Media to perform the Scope of Work
  • Provide timely feedback and approvals where required
  • Make payments on time as agreed
  • Ensure that any information, business claims, or materials provided to Northic Media for use in marketing are accurate and lawful

8. Guarantee of Results

Digital marketing outcomes, including search rankings, lead volume, and conversion rates, depend on numerous factors outside Northic Media’s control (e.g., market conditions, competition, platform algorithm changes, Client’s own sales follow-up). Except for the specific commitments defined in a Client’s Scope of Work and subject to the Money-Back Guarantee terms in Section 5, Northic Media makes no guarantee of specific business results.

9. Intellectual Property

Deliverables created specifically for the Client (e.g., website copy, ad creative, SEO content) become the property of the Client upon full payment, unless otherwise stated in the Scope of Work or falls under the Money-Back Guarantee. Northic Media retains ownership of its internal processes, tools, templates, and methodologies used to deliver services.

Reversal of Activities Upon Qualified Money-Back Guarantee: If a Client requests a refund under the Money-Back Guarantee (Section 5) and qualifies for it, Northic Media reserves the right to reverse, remove, and delete all work, changes, listings, campaigns, including each and every activity carried out by Northic Media and its team members on behalf of the Client, across all platforms and accounts, restoring them to the state they were in prior to the Client’s engagement with Northic Media. This reversal applies irrespective of the perceived importance of the activity, its dependency to any direct or indirect party, or any resulting consequence(s), and may include (without limitation) deletion of content, listings, campaigns, configurations, or accounts created or modified by Northic Media. The Client acknowledges that such reversal may impact business operations, rankings, active campaigns, or third-party dependencies, and agrees that Northic Media bears no liability for any such impact.

10. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of the engagement and not to disclose it to third parties without consent, except as required by law.

11. Limitation of Liability

To the maximum extent permitted by law, Northic Media’s total liability arising from any engagement shall not exceed the total fees paid by the Client in the three (3) months preceding the claim. Northic Media shall not be liable for indirect, incidental, or consequential damages, including lost profits or business opportunities.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, regardless of the Client’s location.

13. Changes to These Terms

Northic Media may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

For any questions or requests, contact:

15. Related Policies

For information on how we collect, use, and protect data, including cookies used in marketing and advertising, please refer to our Privacy Policy.